Accounts and sessions
- 01Passwords never stored in clear text
Passwords are protected with irreversible salted bcrypt hashing: not even we can read them.
- 02Lockout on repeated attempts
After 5 failed sign-in attempts the account is locked for 15 minutes, against brute-force attacks.
- 03Secure, revocable sessions
HttpOnly and Secure cookies, unreadable by scripts. On logout the session is invalidated immediately on the server.
- 04Role-based access
Each client sees only their own campaigns, invoices and messages; management functions are reserved to the Super Admin.
Network and application
- 05TLS encryption on every connection
All traffic between your browser and the platform travels encrypted via HTTPS.
- 06Protection against cross-site requests
Sensitive operations are only accepted when they come from our own site (origin check and strict CORS).
- 07Abuse limits
Rate limits on sign-in, analyses, chatbot and statistics prevent automated, large-scale use.
- 08Verified external notifications
Incoming messages from Stripe and WhatsApp are only accepted with a valid cryptographic signature.
- 09Protected keys and credentials
Service keys stay on the server and are never shown in full; social tokens are encrypted.
Payments and retention
- 10Cards handled only by Stripe
Card data is entered and processed directly by Stripe (PCI DSS Level 1 certified): it never passes through our servers.
- 11Only the data we need
We only collect what the service needs; business contacts come from public, lawful sources.
- 12Anonymous, consent-based statistics
Visit statistics start only after your consent, with an anonymised IP address; heatmaps and visits delete themselves after 90 days.
- 13Data breach procedure
In the event of a high-risk data breach we notify the FDPIC and the affected people as soon as possible, as required by art. 24 nFADP.
Next steps
- Multi-factor authentication
A second factor for all reserved areas.
- AES-256-GCM encryption at rest
HSM-managed keys with automatic rotation.
- Immutable logs
Tamper-proof access log.
- Zero-trust architecture
Every request verified between services.
